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Not receiving our emails? Find out possible reasons.

DecisionHero.com sends out thousands of emails each day to individuals who have requested information on newly posted opportunities, but sometimes our email gets labeled in the unsolicited category by the filters. If you think that our emails are being blocked from your address, or if you have suddenly stopped receiving our emails, we suggest the following remedies:

  1. Make sure to add "info@ decisionhero.com" to your address/contact/safe list. Our daily email alerts will always come from this address.
  2. If you have chosen to have all filtered spam mail automatically deleted before you see it, you may want to change that setting and then check your junk/bulk/spam folder. Then, designate that all "@ decisionhero.com" emails not be classified as spam.
  3. Contact your email or Internet Service Provider and request that all "@ decisionhero.com" email be routed to your "IN" box, instead of your junk/bulk/spam folder.
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