AI Agents That Act
Deploy agents that think like team members—handle tasks, update records, follow up, and respect your business rules.
AI-Augmented Decisions
Get smart suggestions at every step—what to do next, which leads to prioritize, and where workflows can improve.
Unique Experiences
Deliver personalized emails, forms, and pages—powered by real-time data and made for every contact, not segments.
Event-Driven Execution
Automate everything—from follow-ups to updates—with an engine that listens to actions and triggers the right response, every time.
AI Tools & Agents
Introducing DecisionHero AI Tools & Agents
DecisionHero lets you create AI agents that act like real team members — following your processes, using your tools, and learning from your data.
Quick Guide to Building an Agent
- Pick a role — e.g., Executive Assistant or Sales Rep
- Specify your model person — adjust preferences or job logic
- Define communication style — set tone, formatting, and voice
- Train your agent with SOPs, docs, or historical messages
- Onboard gradually — review work before enabling autonomy
- Deploy your AI agent — and let it start contributing instantly
Role
Define what your agent is responsible for — like handling support tickets, scheduling meetings, or qualifying leads — and which systems it can use.
Model Behavior
Tune how your agent works — based on a real-world example or your ideal performer. Adjust speed, priorities, risk tolerance, and fallback behavior.
Interaction Style
Customize tone of voice — from warm and empathetic to brief and professional. Set formatting rules and client-facing defaults.
Train the Agent
Upload documentation, email transcripts, templates, or knowledge base articles. The agent learns from real content to respond and act just like your team.
Onboard Gradually
Start with approval workflows, define confidence thresholds, and monitor performance — just like you'd onboard a new employee.
Deploy! (or not)
If you dare, unleash the AI augmented communication internally, and customer facing; set the rules, and get notified when the agent needs your help.
Marky, Brand Manager, Marketing
Marky lives for the spotlight and knows how to get your message heard. From viral campaigns to sharp copy, Marky turns marketing plans into momentum with high energy and creative edge.
Saul, Account Executive, Sales
Saul is all charm and results. Whether it’s a cold outreach or a warm follow-up, Saul knows how to connect authentically, read signals, and guide prospects from interest to action with confidence.
Serge, Success Manager, Customer Success
Serge is your customer’s best friend post-purchase. They anticipate needs, ensure adoption, and guide users to full value with empathy and reliability. A true partner in growth.
Sunny, Service Specialist, Support
Sunny is the friendly face your customers count on. Always cool under pressure, Sunny delivers solutions with a smile and follows up with genuine care. Your frontline customer hero.
Lex, Corporate Counsel, Legal
Lex is your sharp-eyed legal eagle. Reading the fine print is their love language. From contracts to compliance, Lex ensures your business is protected and prepared for anything.
Hugh, HRBP, Human Resources
Hugh helps you build and maintain a healthy, happy workplace. From onboarding to conflict resolution, Hugh keeps your team connected, compliant, and cared for.
Nance, Accountant, Finance
Nance sees opportunity in every decimal. Budgeting, forecasting, or chasing down expenses—Nance makes sense of your dollars and gives you confidence in your financial future.
Chip, IT Specialist, IT & Infrastructure
Chip is your digital handyman, always in the server room (virtually) keeping things up and running. No problem is too obscure, no setup too complex. Security, uptime, and stability are Chip's domain.
Manny, PM, Product Management
Manny is your reliable planner, the one keeping your product roadmap smooth and deadlines realistic. They balance vision with practicality, guiding dev and design with clarity and purpose.
Engie, Senior Programmer, Engineering
Engie is the brains behind your builds. A technical powerhouse who speaks fluent code, Engie thrives on solving complex problems, optimizing systems, and keeping infrastructure humming quietly in the background.
Dez, Graphics Designer, Design
Dez sees the world in colors and curves. Always ideating, sketching, and refining, Dez ensures every user experience is seamless and stunning, championing accessibility and form equally.
Traditional Automation vs. AI Agents
AI agents go far beyond basic workflows — they learn, adapt, and reason like humans do.
| Traditional Automation | DecisionHero AI Agent |
|---|---|
| Runs a fixed set of rules | Plans actions dynamically using your API definitions |
| Needs custom logic per app | Understands OpenAPI files — no hardcoding required |
| Can’t explain decisions | Provides full transparency and reasoning |
| Works only in predefined scenarios | Adapts to changing inputs, priorities, and tone |